Privacy Policy MDG188 –
Our Commitment to Protecting Your Data

MDG188 is a leading online casino and entertainment platform operating exclusively for the Malaysian market. We understand that when you register and play on our platform, you are entrusting us with valuable personal information — and we take that trust extremely seriously.

This Privacy Policy is fully adhered to by MDG188 and every member of our team, without exception. It accurately describes the types of personal data we collect from members, the purposes for which it is collected, how we store and protect it, and the rights you hold over your personal data. We are committed to ensuring your privacy is fully respected at all times.

This Policy applies to all information collected through the MDG188 website, covering every interaction you have with the platform — from account registration and gaming activity to financial transactions, support communications, and the use of bonus and promotional features. Regardless of the device you use — smartphone, tablet, or computer — this Privacy Policy applies in full.

MDG188 collects various categories of personal data necessary to provide you with a secure, fair, and high-quality service. The following are the main categories of data we collect:

2.1 Identity & Registration Data

• Full name as it appears on your official Malaysian identification document
• Malaysian identity card number (MyKad) or passport for KYC verification purposes
• Date of birth for age verification (18+ requirement)
• Current residential address in Malaysia
• An active Malaysian mobile number
• A valid email address
• The username and password you chose when registering with MDG188

2.2 Financial & Transaction Data

• Payment method details — Touch 'n Go eWallet account number, GrabPay ID, Boost account number, ShopeePay ID, DuitNow phone number, or FPX bank account information (Maybank2u, CIMB Clicks)
• Deposit and withdrawal history, including dates, times, and amounts in MYR (RM)
• Records of bonus and promotional transactions received
• Current MDG188 account balance

2.3 Gaming Activity Data

• Gaming records including slots, live casino, and fishing games played
• Bet amounts, winnings, and losses in each gaming session
• Duration of each gaming session
• Usage data for MDG188 bonus and promotional features

2.4 Technical & Device Data

• IP address of the device used to access MDG188
• Device type, operating system, and browser version
• Cookie data and session identifiers
• Access logs and technical diagnostic data for troubleshooting purposes

MDG188 collects personal data through several transparent and predictable means. We want you to know exactly when and how your data is collected:

• Directly From You: When you register an MDG188 account, complete a profile form, submit a withdrawal request, contact our support team, or participate in any promotion that requires you to provide information.
• Automatically During Use: Technical data and gaming activity are collected automatically while you use the MDG188 platform. This includes activity logs, session data, and device information via cookie and session technologies.
• From Payment Providers: MDG188 receives transaction confirmations from payment service providers such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX to verify your deposits and withdrawals.
• From Third-Party Verification Sources: In certain cases during the KYC process, MDG188 may engage licensed third-party identity verification services to confirm the accuracy of the information you have provided.

MDG188 does not purchase or acquire your personal data from any data brokers or third-party sources unrelated to your use of our services. We collect only the data genuinely necessary to provide and improve MDG188's services to you.

MDG188 uses members' personal data only for legitimate and necessary purposes. Every use of data is grounded in a solid legal basis — whether to fulfil a contract with you, comply with legal obligations, or serve legitimate interests. Below is a summary of how your data is used at MDG188:

MDG188 will not use your personal data for any purpose beyond those stated above without first obtaining your renewed consent. If you no longer wish to receive marketing communications from MDG188, you may unsubscribe at any time through your account settings or by contacting our support team.

MDG188 does not sell members' personal data to any party. However, in the course of platform operations, there are limited circumstances under which data may be shared with specific parties:

• Payment Service Providers: Transaction data required for processing is shared with licensed payment providers — including Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and the FPX network — solely to facilitate your financial transactions. These providers are bound by strict privacy obligations.
• Game Providers: Minimum necessary data is shared with licensed game providers to enable you to play. These providers maintain their own privacy policies and are not permitted to use your data for any other purpose.
• Authorities & Law Enforcement: MDG188 may be required to disclose personal data to relevant authorities such as Bank Negara Malaysia, the Companies Commission of Malaysia, or law enforcement agencies when directed to do so by a court order or applicable legal obligation — including anti-money laundering (AML) obligations.
• Identity Verification Services: For KYC purposes, minimum identity information may be shared with licensed, PDPA-compliant third-party identity verification services.

Protecting members' personal data is MDG188's highest priority. We invest consistently in the latest security technologies and staff training to ensure your data remains safe at all times. The following are the key security measures we have in place:

• 256-Bit SSL Encryption: All communications between your browser and MDG188 servers are protected with 256-bit Transport Layer Security (TLS) encryption. This means that even if someone were to intercept your data traffic, they would be unable to read the information transmitted.
• Two-Factor Authentication (2FA): MDG188 offers two-factor authentication as an additional security layer for member accounts. We strongly encourage all members to enable 2FA to protect their accounts from unauthorised access.
• Internal Access Controls: Only specific MDG188 staff who have undergone security screening have access to members' personal data, and only to the extent required to perform their duties. All access is logged and monitored.
• Regular Security Audits: MDG188 conducts regular internal and external security audits to identify and address any potential vulnerabilities in our systems before they can be exploited.
• Secure Data Storage: Members' personal data is stored on servers protected by multi-layered firewalls, intrusion detection systems (IDS), and rigorous backup procedures to ensure service continuity and data integrity.
• Staff Training: All MDG188 staff who handle personal data undergo regular data protection training and are bound by robust confidentiality agreements.

While MDG188 takes all reasonable precautions, we want to be transparent that no security system in the world can guarantee 100% protection under all circumstances. In the event of a data security breach that may affect you, MDG188 is committed to notifying you and the relevant authorities within the timeframes prescribed by law.

Platform MDG188 uses cookies and session technology to ensure the platform functions correctly and to deliver the best possible user experience. Cookies are small text files stored on your device when you access our website.

MDG188 uses the following types of cookies:

• Session Cookies: Temporary cookies that expire when you close your browser. Used to maintain your login session on MDG188 while you are actively using the platform.
• Preference Cookies: Stores your preferences and settings — such as interface language and game settings — so you do not need to reconfigure them each time you access MDG188.
• Security Cookies: Used to detect suspicious activity and protect your account from unauthorised access or cyber attacks.
• Analytics Cookies: Helps MDG188 understand how members use the platform so we can continuously improve its features and user experience. Data collected is aggregated and does not identify any individual.

You can manage cookie settings through your web browser. However, please note that disabling certain cookies may affect the functionality of the MDG188 platform — particularly session cookies required for the login process. MDG188 recommends that you do not disable security cookies, as they are essential for protecting your account.

MDG188 retains your personal data only for as long as necessary to fulfil the purposes set out in this Privacy Policy, or as required by applicable Malaysian law.

• Active Account Data: For as long as your MDG188 account remains active, all your personal data is retained to allow you full use of our services.
• After Account Closure: Once an MDG188 account is closed, core personal data and financial transaction records are retained for a minimum of 7 years in accordance with Malaysian anti-money laundering and tax legislation.
• Marketing Data: Information you provide for marketing communications is retained until you choose to unsubscribe or request its deletion.
• Technical Logs: Technical logs and diagnostic data are typically retained for 90 days for troubleshooting and security purposes.

As a member MDG188, you hold important rights regarding your personal data, all of which we fully respect. Below are your rights and how to exercise them:

Platform MDG188 is intended exclusively for adults aged 18 and above. MDG188 does not knowingly collect, store, or process the personal data of children or minors. We implement an age verification process at registration to ensure only eligible individuals access our platform.

If you are a parent or guardian who discovers that your minor child has registered an MDG188 account, please contact our support team immediately. MDG188 will take prompt action to close the account and delete all associated data in accordance with established procedures. MDG188 takes this matter very seriously and is committed to preventing any use of the platform by minors.

Platform MDG188 may from time to time contain links or references to third-party websites. MDG188's Privacy Policy applies solely to our platform at https://mdg188.my and does not cover the privacy practices of any third-party websites.

MDG188 is not responsible for the privacy policies or content of third-party websites you may access through links on our platform. We encourage you to read the Privacy Policy of each website you visit independently. MDG188 has no control over how third-party websites handle your personal data and cannot be held responsible for their practices.

MDG188 reserves the right to amend this Privacy Policy from time to time to reflect changes in our data practices, applicable legislation, or improvements in how we protect members' privacy. The "Last Updated" date at the top of this page will be revised whenever an amendment is made.

For material amendments — that is, changes that significantly affect how we use or disclose your personal data — MDG188 will notify you via your registered email or an in-platform notification at least 14 days before the amendment takes effect. This gives you sufficient time to review the changes and decide whether you wish to continue using the MDG188 platform.

Continued use of the MDG188 platform after the effective date of any Privacy Policy amendment constitutes your acceptance of the revised policy. If you do not agree with any changes, you have the right to close your account and discontinue use of the MDG188 platform.

If you have any questions, concerns, or requests relating to this Privacy Policy MDG188 this — or wish to exercise any of the privacy rights set out in this document — please contact us through the following channels:

• 24/7 Live Chat: Click the chat icon within the MDG188 platform to connect with our support team, fully fluent in Bahasa Malaysia. Our average response time is under 3 minutes, available around the clock including weekends and public holidays.
• WhatsApp: Contact the MDG188 support team via WhatsApp for more detailed requests. Please include all relevant information to help expedite the resolution of your privacy request.
• Official Email: Send a formal written request to [email protected]. Please include your MDG188 username and a clear description of your privacy request. We will provide a written response within 3 business days.

MDG188 has a dedicated team to handle all privacy-related enquiries and requests. We are committed to processing every request thoroughly, fairly, and within the timeframes required by applicable Malaysian law. Your trust in MDG188 is a responsibility we take extremely seriously, and we are always ready to listen and resolve any privacy concerns you may have.